Last updated: June 7, 2023
Information Collection and Use
The app does use third-party services that may collect information used to identify you.
Types of Data Collected
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- User Photograph
- Usage Data
- FCM token are required for createing push notifications from app
- SMS Integration For Emergency SOS
- Uploading users Image information to https://admin.pickuptodrop.com to verify user identity
Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Information Collected while Using the Application
While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:
- Information regarding your location
- Pictures and other information from your Device’s camera and photo library
We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server or it may be simply stored on Your device.
You can enable or disable access to this information at any time, through Your Device settings.
When using Emergency SOS to call emergency services, the call may include your location, regardless of whether you enable Location Services, to allow the dispatcher to assist you.
When the call ends, you can choose to message your emergency contacts with your location and a notification that you have called emergency services.
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.
This policy is effective as of 2022-05-05
We collect the following types of personal data from our delivery personnel:
1. Email Address
2. First Name and Last Name
3. Phone Number
4. User Photograph
5. Usage Data
Purpose of Data Collection:
- Verifying Identity: Collecting personal data such as names, addresses, and identification documents allows you to verify the identity of the delivery personnel. This ensures that the right individuals are assigned to delivery tasks and helps maintain a secure and trustworthy system.
- Managing Delivery Assignments: Personal data can be used to manage and assign delivery tasks effectively. This may include tracking delivery personnel availability, assigning orders based on location and capacity, and optimizing delivery routes.
- Communication with Delivery Personnel: Collecting contact details such as phone numbers or email addresses enables efficient communication between your organization and the delivery personnel. This facilitates updates, instructions, and coordination related to delivery tasks, ensuring smooth operations.
- Payment and Compensation: Personal data, including banking or payment information, may be collected to process payments and compensate delivery personnel for their services. This data is typically handled securely and in compliance with applicable financial regulations.
- Compliance with Legal and Regulatory Requirements: Personal data may be collected to meet legal and regulatory obligations, such as tax reporting, labor laws, or safety regulations.
Data Usage and Sharing:
We implement industry-standard security measures to protect the personal data collected from delivery personnel against unauthorized access, loss, or alteration.
We regularly review and update our security practices to ensure the ongoing protection of personal data.
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal or regulatory obligations.
Once the personal data is no longer required, we securely dispose of or anonymize it.
Delivery personnel have the following rights regarding their personal data:
The right to access and obtain a copy of their personal data.
The right to request correction or rectification of inaccurate or incomplete data.
The right to request the erasure of their personal data under certain circumstances.
The right to object to the processing of their personal data in specific situations.
The right to request the restriction of processing of their personal data.
The right to lodge a complaint with the relevant data protection authority.
Images Data We Collect for Driver Application:
- Driver’s License Image: We collect an image of your driver’s license, which may contain personal information such as your name, address, date of birth, license number, and other relevant details necessary to verify your identity.
- Vehicle Registration Document Image: We may collect an image of your vehicle registration document, which may include the vehicle identification number (VIN), license plate number, and other relevant vehicle details.
- Insurance Document Image: If applicable, we may collect an image of your insurance document, which may include the policy number, coverage details, and insurer information.
- Additional Document Images: We may collect images of any additional documentation required by local regulations or for the purpose of our services.
We use the collected driver document data for the following purposes:
- Identity Verification: We utilize the information you provide to verify your identity and ensure compliance with legal and regulatory requirements. Additionally, we may use an admin panel domain point on https://admin.pickuptodrop.com/ to verify the accuracy of the provided information.
- Service Provision: We use the collected data to facilitate the provision of our services, such as processing applications, managing accounts, and delivering relevant notifications.
- Compliance and Safety: We may use the information for compliance with applicable laws, regulations, and legal processes. Furthermore, this data helps us maintain a safe environment for our users and protect against fraudulent activities.